Search Quality Feedback Toolkit launched on Google Enterprise Labs

Posted by Cyrus Mistry, Enterprise Product Manager

One of the best ways to improve search quality and user satisfaction is to provide your users with quick and easy ways to give feedback. These automated tools make it easy for your users to provide feedback such as:

• "I really like this new search results user interface!"
• "How can I promote my engineering design doc to the top of the search results?"
• "I like the new glossary definition results, but how can I contribute another database search idea?"

These tools will automatically send the user's query with their feedback to a designated mailing list or administrator and then quickly disappear making it fun and easy for users to send feedback on their search experience. For example:


The toolkit provides samples that you can use out-of-the-box, and, since the source code has been made available, customization is easy.

Owners of a Google Mini or Google Search Appliance can optimize their search quality by visiting Google Enterprise Labs to download this toolkit today!